Customer support
Real help from the DRAFTOX team — no bots, no ticket black holes. Start with the channel that suits you.
Custom builds
Need different channels or wiring? Request a custom configuration.
Request customizationCommon questions
How do I order a relay system?
Add the system to your cart and check out, or message us on WhatsApp. Every order is confirmed with you — price, configuration and installation — before dispatch.
Can I customize a system?
Yes. Send a custom configuration request and the team confirms what is technically feasible before quoting.
Who handles installation?
Mains-side wiring must be done by a qualified electrician. Installation guidance comes with confirmed orders.
Where is my order?
Order tracking connects with the store backend. Until then, ask us on WhatsApp or phone with your name and order details.